Privacy Policy

This Privacy Policy explains how Botomait ("Botomait," "we," "us") collects, uses, and protects information when you visit this website, use our CRM software, or interact with our WhatsApp business automation on behalf of one of our business clients.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact details you submit through our website contact form (name, email, business type, message).
• Information provided by our business clients about their own customers, for the purpose of delivering CRM and WhatsApp automation services (e.g. booking details, phone numbers, appointment history). [Confirm exact data types collected by the CRM/WhatsApp product.]
• Basic technical data such as browser type and pages visited, for site functionality.

2. How We Use This Information

• To respond to inquiries submitted through this website.
• To provide, operate, and improve the Botomait CRM and WhatsApp automation services for our business clients.
• To communicate service updates, appointment confirmations, and reminders on behalf of our business clients via WhatsApp, where a client's customer has interacted with that business.

3. How We Share Information

We do not sell personal information. We share information with service providers strictly as needed to operate our platform (for example, hosting and messaging infrastructure, including Meta's WhatsApp Business Platform), and only to the extent necessary to provide our services. [List specific sub-processors/hosting providers once confirmed.]

4. Cookies

This website uses only strictly necessary, functional storage required for the site to work correctly. We do not currently use tracking or advertising cookies. If that changes, this section will be updated to describe what is used and how to control it.

5. Requesting Deletion of Your Data

You can request deletion of your personal information at any time by emailing support@botomait.tech. We will confirm your request and delete the applicable data within [N] days, except where we are required to retain it by law. See our Data Deletion Instructions page for details.

6. Data Retention

We retain personal information only as long as necessary to provide our services or as required by law. [Confirm exact retention periods once the product's data handling is finalized.]

7. Contact Us

Questions about this Privacy Policy can be sent to support@botomait.tech, or by mail to Shop No #2, 38C Khalid Commercial, DHA Phase 7 Ext, Karachi, Pakistan.